WE PROVIDE HANDS ON TRAINING AND JOB PLACEMENT ASSISTENCE.
Are you looking for a career change? Have a gap in employment?
Not happy with your current job? Disappointed in where your degree is getting you? – If your answer to any of these questions is YES, then our program might be your life-changing solution.
Help Desk Analyst provide first line helpdesk support to external customers, assisting them with hardware and software problems via phone, remote. A typical help desk staff member will take the initial end user support call, log the problem into a system and assist or escalate the problem to relevant teams.This role is the bridge between the customer and the rest of the IT department. It is critically important to an organization that the help desk function effectively and efficiently so that employees can concentrate on the business rather than system problems.
Job Placement Support will be provided upon completing the training successfully.
Click here to Register for the training
Learning Goals:
- Operating systems
- Building a computer from scratch
- Troubleshooting
- PC/Laptop Maintenance
- Upgrading hardware
- Outlook configuration
- Networking
- Live Project
- Software applications
- Network and hardware maintenance
- End-user efficiency
- VMWare Install and Configure
- Evaluating computer performance
- Computer peripherals and process optimization
- Working with Ticketing System
- Configuring Mobile Device
- Job Placement support after completing the course.
- CV building and interview technique workshop.
- Interview Techniques
Our instructors are well seasoned hands-on QA and IT professionals who bring many years of practical experience in working for industry leaders to the classroom. They have knowledge of and in-depth industry experience in, IT technologies in all the hottest areas of today’s Help Desk job market.
Call today to schedule an appointment to visit our school. Come and audit our classes before you make an enrollment decision so you can be certain that our program is right for you. This could be the opportunity which changes your life and sets you on the right career path!
Duration: 10 Weeks
Start Date: September 8, 2019
Saturday and Sunday
Time: from 11AM - 3PM
Click here to Register for the training
Learn more aobut the Job details and salary info, "A Day in the Life of a Help Desk Analyst"
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